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Seller Policy & Joint Guarantee
1. What Bootega is
Bootega is a discovery aggregator. We show listings from independent sellers and third-party retailers. We are not a marketplace checkout, logistics provider, or escrow. Boot purchases settle directly between the parties. Featured Listing fees go through PayPal.
2. Seller responsibilities
List boots accurately (condition, size, authenticity). Respond to buyer inquiries in good faith. Honor the price and details shown at contact time unless both parties agree otherwise. Do not list counterfeit, stolen, or prohibited items. Keep contact channels reachable while listings are active.
3. The Joint Guarantee
Not a financial warranty or insurance. The Joint Guarantee is a good-faith mediation commitment. If a dispute arises (item not as described, non-delivery, similar cases), Bootega will attempt mediation. Bootega does not refund boot purchases or hold funds.
4. No escrow
Because Bootega does not hold buyer–seller funds, we cannot reverse a boot sale. Remedies may include mediation and, where warranted, removing a seller from the platform.
5. Featured listings
Featured Listing is paid promotional placement among qualifying matches. It does not alter relevance scoring to surface irrelevant boots, and is not an editorial endorsement of authenticity. Abusing Featured Listings to promote counterfeit, stolen, or deliberately misleading stock is grounds for removal and ban without refund of Featured fees.
6. Listing removal
Bootega may remove a listing when it is inaccurate, incomplete, reported with credible evidence, sold, withdrawn by the seller, or otherwise inconsistent with this policy.
7. Suspension & bans
Temporary suspension may pause listing tools while we review a report. Permanent bans may apply for fraud, counterfeits, repeated policy violations, harassment, or attempts to bypass access controls.
8. Fraud, counterfeits & misleading listings
Do not list counterfeit, replica-as-authentic, stolen, or prohibited goods. Do not misstate size, condition, authenticity, or price. Fake application proof or bait-and-switch contact details are ban-level offenses.
9. Repeated violations
Repeated warnings, removed listings, or ignored mediation requests can escalate from listing removal to temporary suspension and then permanent ban.